Healthcare
Mobile technology is able to bring new
opportunities to healthcare areas beside simple communication. By implementing
SMS technology into the IT system, healthcare institutions gain numbers of
advantages. Using SMS, healthcare industry can reach more people in more places
in real time. In this way critical healthcare information, facts or reminders
can be sent out to patients, employees, or partners. SMS functionality can be
achieved very simply by installing a stable SMS gateway such as Ozeki NG SMS
Gateway on your computer. In this article you will find further information on
this solution.
Introduction
As SMS technology is the easiest but still the most efficient
way to communicate SMS messages become a particularly suitable means for
communication in healthcare industry, as well. This functionality is the best
solution for cases when patients forget their appointments, the workers are not
in safe, the administration is not efficient, disabled people cannot communicate
effectively, etc. SMS messages are so simple and available for everyone but this
simplicity gives its popularity.
You can provide SMS services if you install an SMS gateway such as
Ozeki NG SMS Gateway software on your
computer. This software product will provide SMS functionality with which you
can send out any information to the mobile phone of the intended person. In
this way you can avoid the above mentioned inconvenient cases and you will
be able to offer reliable and effective SMS services to your patients and
business partners, as well.
Now learn how this SMS system works: The
SMS gateway forwards messages to the mobile network either through
GSM modem connection or
IP SMS connection. In the first case, there is a
GSM modem attached to the PC with a data cable. The IP SMS connection
practically means that the SMS gateway connects directly to the SMS center of
the mobile service provider over the Internet.
If you want to increase capacity attach
more than one GSM modem to the computer or you can switch to IP SMS
connection.
| Problem | Solution with Ozeki NG
SMS Gateway | Benefits |
|---|
| Patients forget their appointments so there is a stoppage for that
time | Send SMS notifications 1-2 days before the appointment | No
more delays and stoppage in surveys |
| Patients forget or skip annual checkups | Send regular SMS
notifications before the due checkup | Patients prefer to go to those
doctors who care about them and send them reminders |
| Patients have to be notified about results | Communicate results
of diagnostic tests in SMS | It eases the workload of the staff |
| Workers cannot communicate continuously | With SMS messages they
can easily keep in touch and they are traceable | This solution improve
communication flow and ensure safety for workers |
| There are long waiting queues | With a simple SMS patients can
be notified in time | Happier patients, more relaxed workers |
| The institution has to keep contact with several partners, customers,
patients, etc. | Use SMS technology to communicate not only to patients
but all partners | It improves communication flow and makes more
efficient communication possible |
Benefits of SMS technology at healthcare institutions
Now doctors, healthcare workers or administrators can employ
SMS technology to improve healthcare services for patients and relieve their
workload at the same time. As SMS messages are targeted messages, they are
the excellent ways for marketing reasons (for example, campaign for smoking
cessation), notification (e.g. about appointments), sending health information.
Because SMS messages are sent only to the targeted person, they ensure discreet
messaging. Practically it means that only the intended person will receive
information about his health. Moreover, SMS messages can be read
at any time and any place, therefore, they never will be intrusive like
telephone calls.
Figure 1 - SMS for healthcare
Send SMS for:
Conclusion of healthcare SMS
Implementing Ozeki NG SMS Gateway is the best solution if
you wish to increase the efficiency of your services in healthcare industry.
For several problems SMS messages are the obvious solutions. They ensure
discretion while they improve communication and information flow. You can
send out information in a wide variety of ways to people about facts, or
send SMS as reminders, supports, or alerts, etc. As they can be saved and
stored for later review, SMS text messages are excellent ways for
communication even in critical cases.
Download the free trial of Ozeki
NG SMS Gateway right now to see how it works in practice!
For more information please contact us at
info @ ozekisms.com
Related articles about the possible SMS solutions:
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