Sending SMS alerts from MOM 2005Enhance the efficiency of Microsoft
Operation Manager 2005 by implementing SMS technology in your corporate
IT system. With SMS functionality you can send SMS alerts
and notifications from the IT environment to mobile phones of the IT
staff. Therefore, availability and high performance can be ensured in
the IT network. To achieve this function you need an SMS gateway such
as Ozeki NG SMS Gateway software
that can be installed on your computer. It forwards SMS messages to
the mobile network either with the help of a GSM modem or it directly
connects to the SMS center of mobile service
providers over the Internet. Read more...
Installation guide:
How to send SMS from MOM 2005
( Video tutorial included)
Fields of application
As IT infrastructure of companies becomes more and more
complex, it is essential to employ an application to monitor performance,
identify bottlenecks and plan capacity. MOM 2005 is such a monitoring and
management application. Though it still can be improved to be more efficient
especially in regard to availability and fast reaction possibilities.
The solution is if you add SMS functionality to your corporate IT
system to ensure availability and right speed. So SMS
notifications can be sent if errors have been detected by MOM 2005 in your
network. It means that SMS notifications are forwarded to mobile phones
of the intended people in critical cases, for example if the processor is
overheated, the HDD is full, the switch shuts down or someone tries to log in
without authority. SMS technology makes it possible to receive notifications
in time so damages or further harms can be prevented. In this manner you can
ensure both availability and fast reaction to solve malfunctions before
they affect your business processes.
To achieve these features you need to implement an SMS gateway such as
Ozeki NG SMS Gateway. This software
product ensures SMS functionality in your corporate IT system at the highest
quality. Ozeki's solution allows the administrators to fix issues before
the user encounters system malfunctions. This overview gives further
explanation on how to implement this solution.
Instant benefits of SMS messaging
After the installation of Ozeki NG SMS Gateway, you
immediately notice the benefits of it. This solution makes
your IT environment safer and more effective. Due to SMS messages, anyone can
be informed about detected system malfunctions. So in this way both the
management and the IT staff can receive notifications in real time to follow
and supervise all the issues happened in the corporate IT network. Moreover,
the intended person can be alerted even if he is away from the office
therefore he can immediately intervene to avoid further damage. The
implementation of this solution will result in valuable time and money saving
for you while you gain a stable, well-functioning and effective SMS system.
How SMS alerts are processed
If an error occurs in the IT environment MOM 2005 detects it and generates a
critical error message. This generated message will be processed by MOM 2005.
Its Command Notification Channel is in direct connection with the Command
Line Tool of Ozeki NG SMS Gateway. With the help of this tool the generated
message is forwarded to Ozeki NG SMS Gateway which processes it and sends out
to mobile phones as SMS text message. Figure 1 demonstrates this process.
Ozeki NG SMS Gateway forwards messages to the mobile network either through a
GSM modem that is attached to the computer or it connects directly to the SMS
center of the mobile service provider over the Internet.
Figure 1 - Ozeki NG SMS Gateway solution for
MOM 2005
Please note that it is recommended to start to build your
SMS system with GSM modem connection as it is more secure and stable than
IP SMS connection (over the Internet). If you wish to increase capacity you
can attach more than one GSM modem to the computer or can still switch to
IP SMS connectivity.
Implementation
To send SMS notifications from MOM 2005 with Ozeki NG SMS
Gateway, you need to do the follows:
First, you need to start MOM 2005 and make some configuration. Create an
operator in "Administration Console" and customize it for your needs. If it
is done you need to go to "Global Settings" menu item to setup MOM 2005 for
sending SMS messages. Then provide values in "Command Notification Format"
window. For a detailed installation guide go to
Step by step setup instructions for MOM 2005 page >>>
Conclusion for MOM 2005 SMS alert solution
MOM 2005 with Ozeki NG SMS Gateway is the best way to further
improve availability and speed in corporate communication.
With SMS functionality you can ensure continuous availability and right
reaction time for detected errors. In this way system malfunctions can be
prevented or solved in right time before your customers notice troubles in
your service. All in all, with this solution you can save time and money and
you will gain an effective, stable and secure corporate SMS system.
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