What is the best way to send SMS in SCOM 2007/2012Setup instructions for sending SMS from SCOM 2007/2012
Today's ever changing technology demands
the IT user or developer to be up-to-date. Without the necessary and
essential information one is inefficient in such a race. It is getting more
difficult to acquire selected data because of their extent. SCOM 2007/2012 offers
an end-to-end service management to monitor and supervise complex distributed
applications. In this Installation guide you will find further information
on the solution and a detailed installation guide with video tutorials.
System Center Operations Manager 2007/2012 Integration is an
application designed to monitor and manage server and client systems.
It includes monitoring of Windows Server system and client systems and the
monitoring of the basic infrastructure of IT environment.
SCOM 2007/2012
integration with Ozeki NG SMS Gateway is the best solution if you want to
send SMS text messages to mobile phones on various events. SMS notifications
will make your work flow more effective and will give you greater control
over your IT environment. You can improve your IT service levels by using
this solution. As it is quick, reliable and easy to setup, it makes IT and
business processes easier.
With Ozeki's solution you can send SMS from
SCOM 2007/2012 with notifications, alerts and reports. On this page you can find
additional information on how to send SMS from SCOM 2007/2012 and how to configure
it correctly.
Prerequisites
In order to run this solution properly you need to meet
Ozeki NG SMS Gateway's system requirements. Please make sure
you meet the listed below (Figure 1).
Figure 1 - Prerequisites for Ozeki NG SMS
Gateway
Your checklist:
*The SIM card will come with a plan, that will
determine how much money you will spend on each SMS.
System architecture
When for example an alert occurs in the system the SCOM 2007/2012
generates a report for the user. This is done through the Command
Notification Channel. This channel is in direct connection with Ozeki NG
SMS Gateway's Command Line Tool. This tool interprets the message and
automatically send it to the GSM Modem or to the IP SMS connection through
COM1 channel. With SMPP (Short Message Peer-to-peer) protocol it is then
forwarded to the SMSC (SMS Center). Then the SMS message arrives to the
intended recipient. This quick and reliable process is pictured in the
architectural diagram (Figure 2).
Figure 2 - Components of the solution
Installation guide
To install and configure Ozeki's solution for SCOM 2007/2012
please follow the steps below and watch the video tutorials at the top of
the page.
Step 1. Create notification channel.
To do this you need to go to the
Administration menu then click on Channels.
After it, click on New on the Actions pane and choose Command (Figure 3).
Figure 3 - Command Channel
A window appears and you need to choose a
name for the channel (For example: Ozeki SMS Alert) (Figure 4).
Figure 4 - Command Channel name
Then click on Next. A Command Notification
Chanel Setting pane appears and type the following values into it
(Figure 5):
Full path of the command file:
c:\Program Files\Ozeki\OzekiNG - SMS Gateway\SendSMS.exe |
Command line parameters:
-h 127.0.0.1:9500 -u admin -p abc123 -r "+36301111111" -m "$Data/Context/
DataItem/AlertName$" (This telephone number is an example) |
>Startup folder for the command line:
c:\Program Files\Ozeki\OzekiNG - SMS Gateway\ |
Figure 5 - Notification Channel
The created notification channel appears on
the Channel pane (Figure 6).
Figure 6 - Create Notification Channel
Step 2. Create a subscriber
You need to go to Administration menu and
click on Subscribers and click on New on the Actions pane (Figure 7).
Figure 7 - New Subscriber
To choose a subscriber, you need to click
on the browse button on the left side and search for user or group on the
computer (Figure 8).
Figure 8 - Subscriber Name
On the Select User or Group pane choose
Advanced and click on it. Click on Find Now on the left hand side.
Among search results choose for example Administrator and click on OK.
The chosen name should appear on Select User or Group pane.
Then click on OK and Next.
Next you need to schedule notifications.
On the schedule notification pane the Always Send Notification is
chosen by default (Figure 9).
Figure 9 - Schedule Notifications
Click on Next.
After this you also
need to define an address for the subscriber. Click on Add on the Subscriber
Addresses pane. At first you need to choose a name for the subscriber,
for example Text message (Figure 10).
Figure 10 - Subscriber Address
On the Describe the Subscriber Address
pane type this chosen name and click on Next. The Provide the Channel and
Delivery Address pane appears and you need to choose the channel type and
channel name. For the channel type choose Command and for the command
channel select Ozeki SMS Alert (Figure 11).
Figure 11 - Subscriber Channel
Click on next, then on Finish and Close
this option.
After you finished you should see the
created subscriber at the subscriber list (Figure 12).
Figure 12 - Created Subscriber
Please follow our guide to the last step
to finish configuring the SCOM 2007/2012 Ozeki SMS Integration.
Step 3. Create a subscription
Go to Administration menu and click on
New on the actions pane.
At first, you need to choose a name for your subscription, for example:
Ozeki. Type this name into Subscription name on the Create Notification
Subscription pane (Figure 13). Then click on Next.
Figure 13 - Subscription Name
You need to create condition for sending
notification. Choose a condition from the list. In the criteria
description Notify on all Alerts is appeared. Click on Next (Figure 14).
Figure 14 - Subscription Criteria
Then you need to pick a subscriber
for the subscription. Click on Add and then on Search. You can choose one
from the existing subscribers. When it finds one, select it and click on
Add. It will appear among selected subscribers (Figure 15).
Figure 15 - Add Subscribers
After it, you need to pick a notification
channel. To do this, click on Add on the Channel pane. Then search for
an existing channel (Ozeki SMS Alert), when it is found, click on Add.
It appears among selected channels (Figure 16). Then click on OK at the
bottom of the page, then on Next, Finish and finally close this option.
Figure 16 - Subscription Channel
As a result you can see the created
subscription in the subscriptions list.
Test the system
To test the system you can use the
Notification Test Tool. (Note: This tool only work with SCOM 2007)
After opening this tool, type in the manager server name,
(for example: localhost), and click on Attempting to Connect at the bottom
of the page. You can generate an alert for the testing and its source
will be your management server. To do this, choose the Generate a Real
Alert link and click on Next. On the next side you need to select the type
of monitoring object, so choose ManagementServer and click on Next.
After this, you need to select Error and High in the details of the error
and click on Next (Figure 17).
Figure 17 - Test
By this, you have generated an alert, which
is appeared at the Active Alerts on the monitoring pane.
You can check it if you click on Monitoring on the left hand side of
SCOM 2007 and after opening it you select Active Alerts (Figure 18).
Figure 18 - Alert in SCOM 2007
Now check the SMS sending of Ozeki NG SMS
Gateway by opening it, and after it you can choose Sent Messages and the
last one should be a Test Alert (Figure 19).
Figure 19 - Sent Message
These steps conclude the installation and configuration
procedure. If you followed the guide above correctly then you will have a
swift, stable and well-working environment.
Thank you for reading this guide.
If you wish to implement this solution, please
go to the Download page to download Ozeki NG SMS Gateway! | 
