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If you wish to get further information, do not hesitate to contact us!

E-mail: info@sms-integration.com

Useful information
How to send SMS with a GSM modem attached to your PC?


This solution is best if you are planning to send or receive up to 4000 SMS per day. Read more:
  • Prerequisites
  • Setup instructions
  • Video tutorial


    How to send SMS through the Internet?


    If you wish to send more then 4000 SMS per day, it is a good idea to use an Internet SMS service provider. Read more:
  • Prerequisites
  • Setup instructions
  • Automate phone calls!

    Ozeki Phone System XE - VoIP PBX Software is an excellent tool for making automated phone calls.

    Setup instructions for sending SMS from HP Systems Insight Manager (HP SIM)

    In this page a detailed installation guide will be provided on how to add SMS functionality to HP Systems Insight Manager and how to configure Ozeki NG SMS Gateway for this purpose. Please follow our step by step setup instructions and helpful video tutorials.

    Video: Send SMS from HP Systems Insight Manager (part 1/2, configure your modem)
    Video: Send SMS from HP Systems Insight Manager (part 2/2, configure your system)

    HP Systems Insight Manager makes it possible to monitor and manage your corporate IT network from a central console. In this way corporate network management will be easier and more effective. Though you can still improve this system with the implementation of SMS technology. With SMS functionality you can ensure that information detected by HP SIM will be forwarded to the intended administrator. It is especially important in cases of emergency that the IT staff have to be available. Speed is also critical in those cases. So if you add SMS functionality to HP Systems Insight Manager you can relieve these problems. You can be sure that all the competent people will be informed about network failures in the right time. In practice it means that they can intervene immediately to solve problems or to avoid further harms.

    These functions can be achieved by Ozeki NG SMS Gateway software which makes this SMS functionality possible. With the implementation of this software you will be able to send SMS text messages from your IT network to given mobile phones. In this way you can further improve efficiency and performance in your corporate network. This will result in noticeable changes in your company. Your IT staff will be more happier and efficient as their workload will be decreased. Managers and customers also will be more satisfied as network errors will be avoided or solved before these failures affect them. If you setup this solution you will gain a stable, well-functioning and effective SMS system based on Ozeki NG SMS Gateway.

    Checklist for system prerequisites

    To be able to send SMS messages from HP SIM, your system needs to be connected to the mobile network. When you use Ozeki NG SMS Gateway, both possible connections are available and you can choose the more suitable one. Connection options: you can use an Internet connection or you can setup a wireless connection by attaching a GSM phone/GSM modem to your computer. The following webpage will help you make the decision since it compares the two connection types: Internet based SMS connections vs. GSM modem based (wireless) SMS connections. Based on what you select, you need the following components.

    Checklist for Internet based connection

    If you wish to connect your system to an SMS service provider over the Internet you need the follows:

    Figure 1/a - Checklist for Internet based connection

    You can use Internet connection only if you sign up for the service of an SMS service provider who can reach the mobile phones in your area. It also must support SMS services via the Internet. You can browse a list of some of these providers at the following webpage: SMPP SMS Service providers. Once you have selected the provider, you need to sign up for their service to get the connection parameters. You can use these parameters to configure your Ozeki NG SMS Gateway software.

    Checklist for wireless (GSM modem) connection

    You can also connect your system to the mobile network wirelessly. You will only need a GSM modem or GSM phone that you can attach to your computer with a data cable. In this case your Ozeki NG SMS Gateway software will operate this phone and will send and receive SMS messages wirelessly. To setup this connection method, you need the following components:

    Figure 1/b - Checklist for wireless (GSM modem) connection

    Your checklist (for GSM modem connection):

    SIM Card - You can get this from your local mobile network operator.*
    Modem - Use a Wavecom, Siemens or Multitech modem.
    Data cable - Comes with the modem
    Computer - Recommended: Intel P4 3Ghz, 2GB RAM, 500MB HDD, Windows OS
    Ozeki NG SMS Gateway - Download it from http://www.sms-integration.com
    HP Systems Insight Manager

    *The SIM card will come with a plan, that will determine how much money you will spend on each SMS.
    Ozeki NG SMS Gateway can be obtained by
    opening the download page:
    Download Ozeki NG SMS Gateway!

    System architecture

    After you browse our checklist above and make sure that you meet all the requirements, you can start to setup this solution that will work as follows: If an error occurs in your IT network, HP SIM will detect this failure. In HP SIM there is an "Automatic Event Handling Task" that will process the error. In this rule you need to pre-define some criteria (for example, the system is not available). If this criterion is met during processing the error, the created custom tool will be executed. This will automatically open the directory of Ozeki NG SMS Gateway and execute SendSMS.exe file with the necessary parameters. This SendSMS.exe file ensures the connection with Ozeki NG SMS Gateway. The SMS software will process the file and sends the SMS message to the given mobile phones. It forwards the SMS messages to the mobile network either with the help of a GSM modem attached to the computer or it directly connects to the SMS center of the mobile service provider. Figure 2. demonstrates an overview of this solution and the basic inter-operation of the components.

    Figure 2 - Sending SMS alerts from HP SIM to cellphones with Ozeki NG SMS Gateway

    Installation guide for HP SIM SMS solution

    I installed HP Systems Insight Manager on the computer named: "insight.ozekisms.org". Now I will configure the system to be monitored (Figure 3).

    Figure 3 - Computer name

    To start configure the system, log into HP Systems Insight Manager with username and password. The Domain name also needs to be provided (Figure 4).

    Figure 4 - Admin credentials

    After login a "First Time Wizard" is automatically launched. (If you have already installed HP SIM on your computer you can start this program at Options /First Time Wizard). Its first step is an introduction so click on "Next" (Figure 5).

    Figure 5 - Introduction

    Now specify the operating systems of the systems you want to manage. In our example it is "Windows". Click on "Next" (Figure 6).

    Figure 6 - Managed environment

    Next provide the IP address or IP ranges of the systems you want to manage (Figure 7).

    Figure 7 - Ping range

    Now it can be checked in the monitored computer. Its name will be "ozeki-monitored" in our example (Figure 8).

    Figure 8 - Monitored host

    The IP address of this monitored system is: "192.168.91.150" (Figure 9).

    Figure 9 - Monitored system's IP address

    This IP address can be provided in the IP address field of the system you want to manage (Figure 10).

    Figure 10 - Monitored host

    In the next window you can provide the "Sign-in" and "SNMP" credentials. If it is done click on "Next" (Figure 11).

    Figure 11 - Sign-in and SNMP credentials

    Next you can provide the sign-in credentials for Configure and Repair Agents. Click on "Next" (Figure 12).

    Figure 12 - Managed system's repair agent

    Now the name of the computer on which HP SIM runs can be provided in "Hostname" line. This name will identify this computer among clients. Click on "Next" (Figure 13).

    Figure 13 - WMI mapper proxy host

    Next enter SMTP host for e-mail communication. Click on "Next" (Figure 14).

    Figure 14 - E-mail settings

    Finally, you will get a summary about your configuration. Click on "Finish" to close "First Time Wizard" (Figure 15).

    Figure 15 - Wizard summary

    By clicking on "All Systems" on "System and Event Collection" tab, monitored systems can be seen (Figure 16).

    Figure 16 - Monitored systems

    Now click on "Tools" menu / "Custom Tools" / "New Custom Tools" menu item (Figure 17).

    Figure 17 - New Custom Tool

    At first select "CMS tool" then click on "Next" (Figure 18).

    Figure 18 - New CMS tool

    Provide a name for this tool (in our example it will be "ozeki command sms") then enter the follows (Figure 19):

    Command with parameters:

    cd C:\Program Files\Ozeki\OzekiNG - SMS Gateway & sendsms.exe -h 127.0.0.1:9500 -u admin -p abc123 -r '+36301234567' -m 'An error occurred on %%DEVICENAME%%. Severity:%%NOTICESEVERITYSTR%%. Description: %%NOTICELABEL%%.'



    To execute this command the following environment variables need to be created:

    Name: NOTICELABEL Value: %NOTICELABEL%
    Name: NOTICESEVERITYSTR Value: %NOTICESEVERITYSTR%
    Name: DEVICENAME Value: %DEVICENAME%


    Figure 19 - Command with parameters

    If it is done click on "Next".

    This table enlists the environment variables that can be created:

    Names Values Descriptions
    NOTICLABLE %NOTICLABLE% The short string type of event (like
    Discovered Device)
    NOTICESTATE %NOTICESTATE% Shows whether the event has been
    cleared
    NOTICEPLAINTEXT %NOTICPLAINTEXT% Plain text description of the event
    and also includes whether it is set
    to In Progress, Cleared, or Not
    Cleared
    NOTICERAWDATA %NOTICRAWDATA% The raw data of the event that was
    sent and in a string format. It is in
    a pipe (|) delimited format that can be used
    for simple parsing
    NOTICESEVERITYSTR %NOTICESEVERITYSTR% Can be Critical, Major, Minor,
    Unknown, Normal, Warning, or
    Informational
    NOTICESEVERITY %NOTICESEVERITY% An integer format of the severity
    0 - Unknown
    1 Normal
    2 Warning
    3 Minor
    4 Major
    5 Critical
    100 - Informational
    NOTICEQUERYNAME %NOTICEQUERYNAME% Displays the event list that generated
    the event. In the format of:
    This device or event meets the
    following query criteria: +QueryName;
    This device or event now meets
    the following query criteria: +QueryName;
    This device or event no longer
    meets the following query criteria:
    QueryName
    DEVICENAME %DEVICENAME% Name of the device that generated
    the event
    DEVICEIPXADDRESSCOUNT %DEVICEIPXADDRESSCOUNT% Number of IPX addresses that are mapped to this device
    DEVICEIPADDRESSCOUNT %DEVICEIPADDRESSCOUNT Number of IP addresses that are
    mapped to this device
    DEVICEIPADDRESS%D %DEVICEIPADDRESS%D% Based on the count of IP
    addresses, %d is an integer that shows the
    actual IP address. For example, if DeviceIPAddressCount=2 then DeviceIPAddress0
    =111.111.111.111
    and DeviceIPAddress1
    =222.222.222.222.
    DEVICEMACADDRESS%D %DEVICEMACADDRESS%D% Based on the MAC address count,
    %d is an integer that references
    the actual MAC address variable. If DeviceMACAddressCount=2 then, DeviceMACAddress0
    =00:80:5E:7F:B0:81 and DeviceMACAddress1
    =00:80:C7:29:EF:B6
    GENERICTRAPID %GENERICTRAPID% If tied to an event list and the
    event was a SNMP trap, then this is
    set to the SNMP generic trap ID of the
    trap received
    SPECIFICTRAPID %SPECIFICTRAPID% If tied to an event list and
    the event was a SNMP trap, then it is set
    to the SNMP specific trap ID
    PATH %PATH% Path variable received from the
    operating system (received in
    context of the windows service account)
    SYSTEMROOT %SYSTEMROOT% Variable received from the operating system (received in context of the windows service account)
    WINDIR %WINDIR% Variable received from the operating system (received in context of the windows service account)
    COMPUTERNAME %COPUTERNAME% Variable received from the operating system (received in context of the windows service account)
    MPIP %MPIP% The IP address of the associated management processor
    MPNAME %MPNAME% The name of the associated management processor
    RELATEDDEVICECOUNT %RELATEDDEVICECOUNT% The number of associated systems
    RELATEDDEVICENAME%D %RELATEDDEVICENAME%D% The name of the associated system, where %d is the iteration number.
    For example:
    IF, RELATEDDEVICECOUNT = 2
    Then, RELATEDDEVICENAME()
    =DeviceName()
    RELATEDDEVICENAME1
    =DeviceName1
    RELATEDDEVICEIP%D %RELATEDDEVICEIP%D% The IP address of the associated system, where %d is the iteration number. For example:
    IF, RELATEDDEVICECOUNT=2
    Then, RELATEDDEVICEIP0
    =111.111.111.111
    RELATEDDEVICEIP1
    =222.222.222.222
    RELATIONSHIP%D %RELATIONSHIP%D% The relationship string with the associated system, and %d is the iteration number. For example:
    IF, RELATEDDEVICECOUNT=2
    Then, RELATIONSHIP0
    =ServerToEnclosure
    RELATIONSHIP1=
    VMGuestToVMHost

    You can test the created tool if you select it in the next window and click on "Run Now/Schedule" (Figure 20).

    Figure 20 - Run custom tool

    Then select target systems. In our example it will be "All systems". Click on "Apply" (Figure 21).

    Figure 21 - Target systems

    Next verify target systems. If you click on "Run now" then "ozeki command sms" tool will be executed (Figure 22).

    Figure 22 - Verify target systems

    If you take a look at Ozeki NG SMS Gateway you can see the sent message (Figure 23).

    Figure 23 - Test at Ozeki NG SMS Gateway

    Now click on "Options" / "Events" / "Automatic Event Handling" / "New Task" menu item (Figure 24).

    Figure 24 - New Automatic Event Handling Task

    Provide a name for the task (in our example it is: "ozeki sms notification") and click on "Next" (Figure 25).

    Figure 25 - Provide a name

    If you select "use event attributes that I will specify" option, you can customize which events should this task react to. Click on "Next" (Figure 26).

    Figure 26 - Use custom event attributes

    Next you can select events and their criteria. Click on "Next" (Figure 27).

    Figure 27 - Monitor critical severity

    If you select "use system attributes that I will specify" option you can select for which monitored system you want to apply this rule. Click on "Next" (Figure 28).

    Figure 28 - Custom system attributes

    Select the name of the monitored computer and click on "Next" (Figure 29).

    Figure 29 - Monitored system name

    Next check the "Run custom CMS tool" menu item, select the created custom tool (in our example it is "ozeki command sms") and click on "Next" (Figure 30).

    Figure 30 - Select custom cms tool

    In the next window check the check box if you wish to use a time filter. If it is selected, then actions will be run only if the events match the criteria occur during the times specified by the time filter. If you do not want to use this option click on "Next" (Figure 31).

    Figure 31 - Time scheduling

    In the end a summary will be provided about your configuration. If you click on "Finish" the created task will be applied (Figure 32).

    Figure 32 - Automatic task summary

    If you click on "All Systems" on "System and Event Collection" tab you can see the monitored systems (Figure 33).

    Figure 33 - Monitored systems

    To test the system I will generate an error. To do so I disable the network connection in the monitored system (Figure 34) and (Figure 35).

    Figure 34 - Disable network connection

    Figure 35 - Connection is disabled

    After a short period of time the error will be detected in HP SIM (Figure 36).

    Figure 36 - System is unreachable in HP SIM

    If you take a look at Ozeki NG SMS Gateway you can see that the message has been sent (Figure 37).

    Figure 37 - Sent message in Ozeki NG SMS Gateway

    Thank you for reading this guide about HP SIM SMS solution!

    Ozeki NG SMS Gateway can be download here >>>

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