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Useful information
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    How to connect to IBM Tivoli to SMS Service

    Setup instructions for sending SMS from IBM Tivoli

    This installation guide provides you further information on how to add SMS functionality to your corporate IT environment. You will find step by step instructions and video tutorials to help you configure your system to be able to send SMS messages.

    Video: Send SMS from IBM Tivoli (part 1/3, configure your modem)
    Video: Send SMS from IBM Tivoli (part 2/3, configure IBM Tivoli monitoring )
    Video: Send SMS from IBM Tivoli (part 3/3, test the settings)

    IBM Tivoli is a system manager and monitoring software. It is able to detect and recover potential problems in your IT networks. Critical problems such as switch shut down, processor overheating, no space on HDD, no cooling in the server room, no network connection, etc can be noticed by this software. Moreover it can generate reports about these errors and also about monitoring results.

    Ozeki NG SMS Gateway makes it possible to add SMS functionality to your corporate IT system. Therefore these generated reports and monitoring results can be forwarded in SMS messages to the intended people. In this way the administrator can intervene in the right time or even can prevent several further damages and the manager will be informed about all the problems occurred in the system.

    With this solution you will gain a reliable, stable and well-functioning system. Furthermore you can improve the efficiency of your network monitoring software. With SMS functionality your IT environment will be more reliable and secure and you can also save time and money.


    In order to run this solution properly you need to meet some system requirements. Please make sure you meet the listed below (Figure 1).

    Figure 1 - Prerequisites for Ozeki NG SMS Gateway

    Your checklist:

    SIM Card - You can get this from your local mobile network operator.*
    Modem - Use a Wavecom, Siemens or Multitech modem.
    Data cable - Comes with the modem
    Computer - Recommended: Intel P4 2.8Ghz, 2GB RAM, 100GB HDD, Windows OS
    Ozeki NG SMS Gateway - Download it from
    IBM Tivoli

    *The SIM card will come with a plan, that will determine how much money you will spend on each SMS.
    Ozeki NG SMS Gateway can be obtained by
    opening the download page:
    Download Ozeki NG SMS Gateway!

    System architecture

    If you add SMS extension to your system it will work as follows: IBM Tivoli monitors the system and if an error occurs it will be noticed by the software. The system will search for a pre-set situation for this kind of problem. If it finds the proper situation it forwards the alert to Ozeki NG SMS Gateway with the help of a command (SendSMS.exe). The Command Line Client of the SMS gateway will process this alert and send a notification message to a given mobile device or devices. This process can be examined in Figure 2.

    Figure 2 - Components of the solution

    Installation guide

    To install and configure Ozeki's solution for IBM Tivoli please follow the steps below and watch the video tutorials at the top of the page.

    Step 1. Configuring IBM Tivoli

    After you launched Tivoli Enterprise Portal, you need to create a new situation to be able to send an SMS message to a given user. To create a Situation in IBM Tivoli click on "Situation Editor" at the "Edit" menu (Figure 3).

    Figure 3 - Situation editor

    The "Situation editor" window appears. Click on "Create New Situation" to create a new situation (Figure 4).

    Figure 4 - New situation

    Now choose a name (e.g. SMS notification) and a description for this situation. Also set the "Monitored Application": "Windows OS". Click on "OK" (Figure 5).

    Figure 5 - Situation name

    Select an attribute group (e.g."NT Event Log") and an attribute item (e.g. "Source" ) for this situation. When it is done click on "OK" (Figure 6).

    Figure 6 - Select a condition

    The "Situation Editor" window appears. Click on the first row at the Source table and you can type a value (e.g. EventCreate) (Figure 7).

    Figure 7 - Condition value

    You can add further conditions for the situation by clicking on "Add Conditions" (Figure 8).

    Figure 8 - Add an additional condition

    In this example I add a further condition for this situation. I want the "Log Name" to be equal to "Application" (Figure 9) and (Figure 10).

    Figure 9 - Select condition attributes

    Figure 10 - Additional condition

    When it is done click on the "Distribution" tab and select a managed system you wish to apply this situation to (Figure 11).

    Figure 11 - Select management nodes

    If you click on "Add" (the first arrow) you can assign this situation to the managed systems (Figure 12).

    Figure 12 - Assigned nodes

    When it is done click on the "Action" tab. Type this at the "System Command" line:

    cd "c:\Program Files\Ozeki\OzekiNG - SMS Gateway\" & SendSMS.exe -h -u admin -p abc123 -r "+36301234567" -m "An error occurred on &{NT_Event_Log.Computer}. Description: &{NT_Event_Log.Description}."

    This command comes from the concatenation of two commands: the first opens the log directory of Ozeki NG SMS Gateway. The second one launches SendSMS.exe with the following parameters: (Ozeki NG SMS Gateway runs on "My computer" and uses port 9500. It enters "admin" user with the use of "abc123" password; and send SMS to "+36301234567" phone number.
    The body of the message is the following:

    An error occured on &{NT_Event_Log.Computer}. Description: &{NT_Event_Log.Description}

    You need to provide the adequate values instead of "&{NT_Event_Log.Computer}" and "&{NT_Event_Log.Description}".

    Finally, click on "OK"(Figure 13).

    Figure 13 - System command

    After you click on "OK", Tivoli Monitoring will automatically apply this situation for the selected systems.

    The configuration is done and it is time to test the settings.

    Step 2. Testing the settings

    In order to create an event which will match the situation criteria of the "SMS_notification" rule I will use the Eventcreate command at the Command prompt.

    This command will generate an error in the application log (Figure 14):

    eventcreate /T ERROR /ID 1000 /L APPLICATION /D "Test Alert"

    Figure 14 - Creating an event

    In the part of Tivoli Monitoring which monitors the log files of the computer, you can see the generated notification (Figure 15).

    Figure 15 - Event at Tivoli

    If you take a look at Ozeki NG SMS Gateway you can see that the message has been sent out (Figure 16).

    Figure 16 - Sent message

    If you wish to add SMS functionality to your corporate IT system please go to the download page to download Ozeki NG SMS Gateway software.

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