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Useful information
How to send SMS with a GSM modem attached to your PC?

This solution is best if you are planning to send or receive up to 4000 SMS per day. Read more:
  • Prerequisites
  • Setup instructions
  • Video tutorial

    How to send SMS through the Internet?

    If you wish to send more then 4000 SMS per day, it is a good idea to use an Internet SMS service provider. Read more:
  • Prerequisites
  • Setup instructions
  • Automate phone calls!

    Ozeki Phone System XE - VoIP PBX Software is an excellent tool for making automated phone calls.

    Mobile field force reporting system

    In companies where there are subsidiaries and field workers away from the center office it is hard to control all these units. However it is a crucial task, executives cannot avoid the organization of these far away subsidiaries since they require the same accuracy in all fields such as the head office. In this way managers need to find a solution that helps control the overall tasks, work flow and coordination of each of the units. This result can be achieved with a stable system that ensures effective communication between the respective fields.

    Without the access to the information held in the head office, field workers and the business often meet challenges that could be avoided with an efficient communication system. In this way difficulties such as poor coordination ad communication with field, inefficient scheduling of work and unavailable data issues can cause serious setbacks and lags to subsidiaries.

    However, these issues can be easily overcome with the implementation of the right solution. This solution should be a fast, two-way and stable communication channel that allows immediate and continuous contact. And this communication channel is SMS text messaging. It is a simple and well-known functionality though its versatility is still not widely known. People use SMS technology to send short text messages to each other in everydays but it can also be implemented in business fields, as well.

    For example if you need to reach one of your people in a subsidiary how would you try it? Telephone calls are effective only if the person is in his office. E-mail messages are often read only after a long period of time. So how can you reach him? Since mobile phones become an essential part of us, SMS text messaging are the best possibility to reach someone. Send a short message with "Call me ASAP at 0123456566777. Best, Evens" will be a discreet way of urging him to get in contact with you.

    Of course, SMS messaging holds several other opportunities to be exploited by businesses especially in improving field force communication between subsidiaries and the head office. Find below a few solutions on how SMS technology can improve field communication of your company.

    How to use SMS text messaging to improve field communication

    • You can define the exact tasks of a department, team or a person via simple SMS message. See an example how can you integrate SMS functionality into a workflow or network management system. By bulk SMS messaging you will be able to send a text to several people if it is necessary. You can also send various texts to various teams and even you can define the exact time when your messages should be sent out. Read more: Schedule SMS sending.
    • Subsidiary staff can send monthly, weekly, daily reports via SMS
    • Entries in the production can also be sent
    • Reports of total hours spent on tasks, extra works, absence reporting and tracking, report sick, vacation and personal time
    • Report the labor, equipment, quantities, material used, ordered, and delivered
    • Report material items used, delivered or purchased (with serial numbers)
    • Shift tracking (by sending shifts via SMS)
    • SMS notifications
    • SMS reminders

    Advantages of mobile field communication system

    If you want to ensure a reliable and fast communication system between fields implement SMS technology. With SMS messaging you will be able to send SMS notifications, SMS reminders, SMS reports to improve availability and communication. Since mobile devices are available for the staff you can boost its benefits. Mobile phones allow high availability to the staff in this way you can be sure that your messages will be read in a few minutes. But you can also receive text messages containing reports, data, information that then can be stored in a database to make all the information available and traceable. These facts ensures a reliable and well-functioning communication system for your company that will increase productivity and profits.

    Ozeki NG SMS Gateway can be obtained by
    opening the download page:
    Download Ozeki NG SMS Gateway!

    How can you implement SMS functionality in your IT system?

    To build your SMS system that will provide a seamless communication channel to your company you need to download and install a powerful SMS gateway software. Such an SMS gateway is Ozeki NG SMS Gateway that will provide SMS functionality to your IT system. This software product is able to meet the above mentioned functions at a professional level and it ensures a stable and effective SMS system.

    Ozeki NG SMS gateway forwards SMS messages to the mobile network in the following ways: GSM modem connection means that one or more GSM modems are attached to the PC with a datacable and the SMS gateway operates them. IP SMS connection means that the SMS gateway connects directly to the SMS center of a mobile service provider over the Internet.

    Figure 1 - SMS solutions for field force reports

    Conclusion for SMS field force reporting

    Introducing SMS technology into the IT system is the best practice to improve field force communication in your company. SMS messaging has flexible and impressive advantages that can be exploited by businesses. With a simple SMS text message people can contact at any time and any place, even on the go. Furthermore, SMS messaging ensures a discreet way of communication so you do not have to disturb a meeting if you get a report or notification. Moreover, SMS functionality based on Ozeki NG SMS Gateway can be implemented into other applications to make work flow processes more efficient. And all of these will result in a seamless work flow and a well-structured field force reporting system. With this solution you will be able to save time and money so it will soon generate high return on investment.

    Now visit our Product pages where you can know Ozeki NG SMS Gateway in details and you can get a free trial to test the system

    If you have any further question please do not hesitate to contact us at: info @

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