- Welcome page
- SMS from CRM
- SMS from Communication Softwares
- System Monitoring
- SCOM 2007/2012
- MOM 2005
- HP Openview
- WhatsUp Gold
- WhatsUp Gold setup instructions
- WhatsUp Gold 2016 setup instructions
- IBM Tivoli
- Big Brother
- CA Unicenter
- HP Insight Manager
- Nagios SMS
- Nagios XI
- Zenoss 5
- Active Directory Integration
- Solarwinds Orion NPM
- Solarwinds Orion NPM 11.5.3
- E-mail-to-SMS gateway solution for GpsGate
- HP NNM
- SMS from CMS
- Ozeki NG Interface
- SMS from Cloud
- SMS Examples
How implement SMS in WhatsUP Gold
Setup instructions for sending SMS from WhatsUp Gold
In order to run this solution properly you need to meet both WhatsUp Gold's and Ozeki NG SMS Gateway's system requirements. Please make sure you meet the listed below (Figure 1).
Figure 1 - Prerequisites for WhatsUp GoldYour checklist:
|SIM Card - You can get this from your local mobile network operator.*|
|Modem - Use a Wavecom, Siemens or Multitech modem.|
|Data cable - Comes with the modem|
|Computer - Recommended: Intel P4 2.8Ghz, 4GB RAM, 100GB HDD, Windows OS|
|Ozeki NG SMS Gateway - Download it from http://www.sms- integration.com|
*The SIM card will come with a plan, that will determine how much money you will spend on each SMS.
If a problem occurs in the monitored network (e.g.: down event) WhatsUp Gold notices it. Its SMS Notification Policy-set during configuration, forwards it to Ozeki NG SMS Gateway software. It translates the report into a text message and sends it to the GSM modem attached to the PC via COM1 cable or to an IP SMS connection. Which will forwards the SMS to the SMSC of the service provider(s). Then the message is sent to the intended mobile user. This stable and fast connection is achieved by Ozeki NG SMS Gateway's superior performance (300+ SMS/second to 64+ concurrent SMSC connections). Please feel free to examine the architectural diagram below (Figure 2).
Figure 2 - Components of the solution
To install and configure Ozeki's solution for WhatsUp Gold please follow the steps below and watch the video tutorials at the top of the page.
Step 1. Create an action.
To create an action you need to click on "Action Library" in "Configure" menu (Figure 3).
Figure 3 - Action Library
A window appears and you can see pre-defined actions in it. On the left hand side click on "New" (Figure 4) and set the type of the action to "Program Action" and click on "OK" (Figure 5).
Figure 4 - New action library
Figure 5 - Action type
In "Launch Program Action" window provide a
name for the action (e.g. SMS Notification) then type in the following values
C:\Program Files\Ozeki\OzekiNG - SMS Gateway\SendSMS.exe
C:\Program Files\Ozeki\OzekiNG - SMS Gateway
-h 127.0.0.1:9500 -u admin -p qwe123 -r "+36301234567" -m
Figure 6. - Launch program action
To test the action click on "Test..." on the right hand side (Figure 7) and (Figure 8).
Figure 7 - Test selected action
Figure 8 - Testing the action
If you can see the sent message in Ozeki NG SMS Gateway, then it means that the given settings operate properly (Figure 9).
Figure 9 - Sent message
Step 2. Create an action policy
To create an action policy you need to click on "Action Policies" in "Configure" menu (Figure 10).
Figure 10 - Action policy
The "Action policy" window appears, here you can see the pre-defined action policies (there is only one action policy by default). Click on "New..." (Figure 11).
Figure 11 - New action policy
Provide a name for the action policy (e.g.: Notification Policy) and click on "Add..." and select the "Select an action from the Action Library" option and click on "Next".(Figure 12).
Figure 12 - Select an action
In the appeared "Action Builder" window select the created action (SMS Notification) and set the executing criteria to "Down". When it is done, click on "Finish" (Figure 13).
Figure 13 - Select action and state
Step 3. Add a device
To add a device you wish to manage, right click at the "My Network" on the left hand side and select "New Device" option (Figure 14)
Figure 14. - Add a new device
In the appeared window you need to type the IP address of the device (e.g.:127.0.0.1) and click on "OK" (Figure 15).
Figure 15 - IP address of the device
A window appears, here select the device type and click on "Actions" on the left hand side (Figure 16).
Figure 16 - Device type
Set the "Apply this Action Policy" option then select the created policy (Notification Policy). When all done click on "OK" (Figure 17).
Figure 17 - Apply notification policy
Now the configuration is complete, it is time to test the system.
Test the system
To test the system I need to create a Down event. To do this right click on the management computer name and click on "Properties". In the device properties I change the IP address of the device to a non-existing one in "General" option (Figure 18).
Figure 18 - Creating a down event
This will create a down event (Figure 19).
Figure 19 - Down event
In Ozeki NG SMS Gateway you can see that the message has been sent(Figure 20).
Figure 20 - Sent Message
These steps conclude the installation and configuration
procedure. If you followed the guide above correctly then you will have a
swift, stable and working environment.
Thank you for reading this guide!